Terms & Conditions

Article 1 - Purpose

These conditions govern the sales made by Harmonia (via its Best Batteries website), located at 54, Avenue de la méridienne 48100 Marvejols, France.

Article 2 - Prices

The prices of our products are indicated in euros all taxes included (VAT and other taxes applicable on the day of the order), unless otherwise indicated and excluding processing and shipping costs.
In case of an order to a country other than metropolitan France, you are the importer of the product(s) concerned. Customs duties or other local taxes or import duties or state taxes may be payable. These duties and sums are not the responsibility of the company Harmonia. They will be at your expense and are your sole responsibility, both in terms of declarations and payments to the competent authorities and bodies in your country. We advise you to check with your local authorities about these aspects.
All orders regardless of their origin are payable in euros.
The company Harmonia reserves the right to modify its prices at any time, but the product will be invoiced on the basis of the price in force at the time of validation of the order and subject to availability.
The products remain the property of the company Harmonia until full payment of the price.
Attention: as soon as you take physical possession of the ordered products, the risk of loss or damage to the products is transferred to you.

Article 3 - Orders

You can place an order:
On the Internet: https://en.best-batteries.com
The contractual information is presented in English and will be confirmed at the latest when your order is validated.
The company Harmonia reserves the right not to record a payment, and not to confirm an order for any reason whatsoever, and more particularly in the event of a supply problem, or in the event of a difficulty concerning the order received.

Article 4 - Validation of your order

Any order appearing on the website https://en.best-batteries.com implies acceptance of these General Conditions. Any order confirmation implies your full and complete acceptance of these general terms and conditions of sale, without exception or reservation. All the data provided and the recorded confirmation will be worth proof of the transaction.
You declare that you are fully aware of it.
The order confirmation shall be deemed to be a signature and acceptance of the operations carried out.
A summary of your order information and these General Conditions will be sent to you in PDF format via the e-mail address confirming your order.

Article 5 - Payment

The fact of validating your order implies for you the obligation to pay the indicated price. The payment of your purchases is made by credit card through the secure Paypal system.
The card is only debited when the order is shipped. In the case of split deliveries, only the dispatched products are debited.

Article 6 - Retraction

In accordance with the provisions of Article L. 121-21 of the Consumer Code, you have a withdrawal period of 14 days from the receipt of your products to exercise your right of withdrawal without having to justify any reasons or pay any penalty.
Returns must be made in their original and complete condition (packaging, accessories, instructions). In this context, you are liable. Any damage suffered by the product on this occasion may be of such a nature as to defeat the right of withdrawal.
You are responsible for the return shipping costs.
In case of exercise of the right of withdrawal, the company Harmonia will refund the sums paid, within 14 days of notification of your request and via the same means of payment as the one used when ordering.

Exceptions to the right of withdrawal:
In accordance with the provisions of Article L. 121-21-8 of the French Consumer Code, the right of withdrawal does not apply to The provision of services fully performed before the end of the withdrawal period and whose performance has begun after prior express consent of the consumer and express waiver of his right of withdrawal. The supply of goods or services whose price depends on fluctuations on the financial market beyond the trader's control that may occur during the withdrawal period. The supply of goods made to consumer specifications or clearly personalised. The supply of goods that are likely to deteriorate or expire quickly. The supply of goods which have been unsealed by the consumer after delivery and which cannot be returned for reasons of hygiene or health protection. The supply of goods which, after having been delivered and by their nature, are inseparably mixed with other articles; The supply of alcoholic beverages whose delivery is deferred beyond 30 days and whose value agreed at the conclusion of the contract depends on fluctuations on the market beyond the control of the trader. The supply of audio or video recordings or computer software when they have been unsealed by the consumer after delivery. The supply of a newspaper, periodical or magazine, except for subscription contracts for these publications. Transactions concluded at a public auction. The provision of digital content not provided on a material medium, the execution of which has begun after prior express consent of the consumer and express waiver of his right of withdrawal.

Article 7- Availability

Our products are offered as long as they are visible on the website https://en.best-batteries.com and within the limits of available stocks. For products not in stock, our offers are valid subject to availability from our suppliers. In case of unavailability of the product after placing your order, we will inform you by email. Your order will be automatically cancelled and no bank charges will be made.
In addition, the website https://en.best-batteries.com is not intended to sell its products in large quantities. Therefore the company Harmonia reserves the right to refuse orders for identical items.

Article 8 - Shipping

The products are delivered to the delivery address indicated during the ordering process, within the time indicated on the order confirmation page.
In case of delay in shipment, an email will be sent to you to inform you of a possible consequence on the delivery time that has been indicated to you.
In accordance with legal provisions, in the event of late delivery, you have the right to cancel the order under the terms and conditions defined in Article L 138-2 of the Consumer Code. If in the meantime you receive the product we will proceed to its refund and shipping costs under the conditions of article L 138-3 of the Consumer Code.
In the event of deliveries by a carrier, the company Harmonia cannot be held responsible for late delivery due exclusively to the unavailability of the customer after several appointments.

Article 9 - warranty

All our products benefit from the legal guarantee of conformity and the guarantee against hidden defects, provided for by articles 1641 and following of the Civil Code. In the event of non-compliance of a product sold, it may be returned, exchanged or refunded.
All complaints, exchange or refund requests must be made by Mail within 30 days of delivery.
The products must be returned to us in the condition in which you received them with all the elements (accessories, packaging, instructions, etc.). The shipping costs will be refunded to you on the basis of the invoiced rate and the return costs will be refunded to you upon presentation of supporting documents.
The provisions of this Article do not prevent you from benefiting from the right of withdrawal provided for in Article 6.

Article 10 - Responsibility

The products offered comply with current French legislation. The company Harmonia cannot be held liable in the event of non-compliance with the legislation of the country where the product is delivered. It is your responsibility to check with local authorities about the possibilities of importing or using the products or services you plan to order.
In addition, Harmonia company cannot be held liable for damages resulting from improper use of the purchased product.
Finally, the company Harmonia cannot be held liable for any inconvenience or damage inherent to the use of the Internet network, in particular a service interruption, an external intrusion or the presence of computer viruses.

Article 11 - Law applicable in the event of disputes

The final language of this contract is French. These conditions of sale are subject to French law. In the event of a dispute, the French courts shall have sole jurisdiction.

Article 12 - Intellectual Property

All elements of the site https://en.best-batteries.com are and remain the intellectual and exclusive property of the company Harmonia. No one is authorized to reproduce, exploit, redistribute, or use for any purpose whatsoever, even partially, elements of the site, whether software, visual or sound. Any simple link or hypertext link is strictly prohibited without written consent or by express email from the company Harmonia.

Article 13 - Personal data

The company Harmonia reserves the right to collect personal information and personal data about you. They are necessary to manage your order, as well as to improve the services and information we send you.
They may also be transmitted to companies that contribute to these relationships, such as those responsible for the execution of services and orders for their management, execution, processing and payment.
This information and data are also stored for security purposes, in order to comply with legal and regulatory obligations.
In accordance with the French law of 6 January 1978, you have the right to access, rectify and oppose personal information and personal data concerning you, directly on the website.

Article 14 - Archiving Proof

The company Harmonia will archive purchase orders and invoices on a reliable and durable medium constituting a true copy in accordance with the provisions of Article 1348 of the Civil Code. The company's computerised registers Harmonia will be considered by all parties concerned as proof of communications, orders, payments and transactions between the parties.


Date of last update : December 4th, 2019