Customer: Any professional or natural person capable within the meaning of articles 1123 and following of the Civil Code, or legal person, who visits the site covered by these conditions.
Services and Services: Best-Batteries.com makes available to customers:
Content: All the elements that make up the information on the Site, in particular texts / images / videos.
Customer information: Hereinafter referred to as "Information (s)" which corresponds to all personal data that may be held by Best-Batteries.com for the management of your account, customer relationship management and for analysis and statistics purposes.
User: Internet user connecting, using the above-mentioned site.
Personal information: "Information that allows, in any form whatsoever, directly or indirectly, the identification of the natural persons to whom it applies" (article 4 of law n° 78-17 of 6 January 1978).
The terms "personal data", "data subject", "processor" and "sensitive data" have the meaning defined by the General Data Protection Regulations (GDR: No 2016-679)
1. Presentation of the website.
Under Article 6 of Law No. 2004-575 of 21 June 2004 on confidence in the digital economy, users of the Best-Batteries.com website are informed of the identity of the various parties involved in its development and monitoring:
Owner : Benoit Richard and Harmonia SAS / 54 Av. of the Meridian 48100 Marvejols
Head of publication : Guillaume Hoarau / email@example.com
The publication manager is a natural or legal person.
Webmaster : N. Arnouth / firstname.lastname@example.org
Hosting : OVH / 2 rue Kellermann 59100 Roubaix 1007
Data Protection Officer : Hanne Lindberg / email@example.com
2. General conditions of use of the site and the services offered.
The site constitutes an intellectual work protected by the provisions of the Intellectual Property Code and applicable international regulations. The customer may not in any way reuse, transfer or exploit for its own account all or part of the elements or works on the Site.
3. Description of the services provided.
The purpose of the Best-Batteries.com website is to provide information about all the company's activities. Best-Batteries.com strives to provide as accurate information as possible on the Best-Batteries.com website. However, it cannot be held responsible for omissions, inaccuracies and deficiencies in the update, whether caused by itself or by third party partners who provide it with this information.
All the information indicated on the Best-Batteries.com website is given for information purposes only, and is subject to change. In addition, the information on the Best-Batteries.com website is not exhaustive. They are subject to changes that have been made since they were put online.
4. Contractual limitations on technical data.
The objective is to provide a service that ensures the best accessibility rate. The host ensures the continuity of its service 24 hours a day, every day of the year. However, it reserves the right to interrupt the hosting service for the shortest possible periods of time, in particular for maintenance purposes, infrastructure improvement, infrastructure failure or if the Services and Services generate traffic deemed abnormal.
Best-Batteries.com and the host cannot be held responsible in the event of malfunction of the Internet network, telephone lines or computer and telephone equipment linked in particular to network congestion preventing access to the server.
5. Intellectual property and counterfeiting.
Best-Batteries.com is the owner of the intellectual property rights and holds the user rights to all elements accessible on the website, including texts, images, graphics, logos, videos, icons and sounds. Any reproduction, representation, modification, publication, adaptation of all or part of the elements of the site, whatever the means or process used, is prohibited, except with the prior written authorisation of : Best-Batteries.com.
Any unauthorized use of the site or any of the elements it contains will be considered as constituting an infringement and prosecuted in accordance with the provisions of Articles L.335-2 et seq. of the Intellectual Property Code.
6. Limitations of liability.
Best-Batteries.com acts as the publisher of the site. Best-Batteries.com is responsible for the quality and accuracy of the Content it publishes.
Best-Batteries.com cannot be held liable for direct or indirect damage caused to the user's equipment when accessing the Best-Batteries.com website, resulting either from the use of equipment that does not meet the specifications indicated in point 4, or from the appearance of a bug or incompatibility.
Best-Batteries.com cannot also be held liable for indirect damages (such as loss of market share or loss of opportunity) resulting from the use of the Best-Batteries.com website. Interactive spaces (possibility to ask questions in the contact area) are available to users. Best-Batteries.com reserves the right to delete, without prior notice, any content deposited in this space that contravenes the legislation applicable in France, in particular the provisions relating to data protection. If necessary, Best-Batteries.com also reserves the right to hold the user liable in civil and/or criminal proceedings, in particular in the event of a racist, abusive, defamatory or pornographic message, regardless of the medium used (text, photography, etc.).
7. Personal data management.
The Client is informed of the regulations concerning marketing communication, the law of 21 June 2014 for trust in the Digital Economy, the Data Protection Act of 06 August 2004 and the General Data Protection Regulations (RGPD: n° 2016-679).
7.1 Persons responsible for collecting personal data
For Personal Data collected in the context of creating the User's personal account and browsing the Site, the person responsible for processing Personal Data is: Aurélie Duvier. Best-Batteries.com is represented by Benoit Richard, its legal representative.
As the person responsible for processing the data it collects, Best-Batteries.com undertakes to comply with the legal provisions in force. In particular, it is the Client's responsibility to establish the purposes of its data processing, to provide its prospects and customers, from the collection of their consents, with full information on the processing of their personal data and to maintain a register of processing in accordance with reality. Whenever Best-Batteries.com processes Personal Data, Best-Batteries.com takes all reasonable measures to ensure the accuracy and relevance of the Personal Data for the purposes for which Best-Batteries.com processes it.
7.2 Purpose of the data collected
Best-Batteries.com is likely to process all or part of the data:
- to allow navigation on the Site and the management and traceability of services and services ordered by the user: connection and use data of the Site, invoicing, order history, etc.
- To prevent and fight against computer fraud (spamming, hacking...): computer equipment used for browsing, IP address, password (hash)
- To improve navigation on the Site: login and usage data
- To conduct optional satisfaction surveys on Best-Batteries.com: email address
- To conduct communication campaigns (sms, email): phone number, email address
Best-Batteries.com does not sell your personal data, which is therefore only used out of necessity or for statistical and analytical purposes.
7.3 Right of access, rectification and opposition
In accordance with the European regulations in force, Best-Batteries.com Users have the following rights:
- Right of access (Article 15 DGPS) and rectification (Article 16 DGPS), updating, completeness of Users' data right to block or delete Users' personal data (Article 17 of the DGPS), when they are inaccurate, incomplete, ambiguous, outdated, or whose collection, use, communication or storage is prohibited
- Right to withdraw consent at any time (Article 13 (2) (c) DGPS)
- Right to limit the processing of Users' data (Article 18 RGPD)
- Right to object to the processing of Users' data (Article 21 RGPD)
- Right to the portability of the data provided by Users, when such data are processed automatically on the basis of their consent or a contract (Article 20 RGPD)
- Right to define the fate of Users' data after their death and to choose to whom Best-Batteries.com shall communicate (or not) its data to a third party it has previously designated
As soon as Best-Batteries.com becomes aware of the death of a User and in the absence of instructions from him, Best-Batteries.com undertakes to destroy his data, unless their storage is necessary for evidential purposes or to meet a legal obligation.
If the User wishes to know how Best-Batteries.com uses his Personal Data, request to rectify them or objects to their processing, the User may contact Best-Batteries.com in writing at the following address:
54 Av. de la Méridienne 48100 Marvejols.
In this case, the User must indicate the Personal Data that he would like Best-Batteries.com to correct, update or delete, by identifying himself precisely with a copy of an identity document (identity card or passport). Requests to delete Personal Data will be subject to the obligations imposed on Best-Batteries.com by law, in particular with regard to the conservation or archiving of documents. Finally, Best-Batteries.com Users can file a complaint with the supervisory authorities, and in particular the CNIL (https://www.cnil.fr/fr/plaintes).
7.4 Non-disclosure of personal data
Best-Batteries.com shall not process, host or transfer Information collected on its Customers to a country outside the European Union or recognised as "not adequate" by the European Commission without first informing the Customer. Nevertheless, Best-Batteries.com remains free to choose its technical and commercial subcontractors on condition that they provide sufficient guarantees with regard to the requirements of the General Data Protection Regulations (GDR: No. 2016-679).
Best-Batteries.com undertakes to take all necessary precautions to preserve the security of the Information and in particular that it will not be communicated to unauthorised persons. However, if an incident affecting the integrity or confidentiality of Customer Information is brought to Best-Batteries.com's attention, Best-Batteries.com must inform the Customer as soon as possible and inform him of the corrective measures taken. In addition, Best-Batteries.com does not collect any "sensitive data".
The User's Personal Data may be processed by subsidiaries of Best-Batteries.com and subcontractors (service providers), exclusively for the purpose of achieving the purposes of this policy
Within the limits of their respective attributions and for the purposes mentioned above, the main persons likely to have access to the data of Best-Batteries.com Users are mainly our customer service agents.
7.5 Types of data collected
With regard to users of a Best-Batteries.com Site, we collect the following data, which are essential to the operation of the service, and which will be kept for a maximum period of 9 months after the end of the contractual relationship:
Best-Batteries.com also collects information that improves the user experience and provides contextualized advice:
occasionally names, emails, IP address
This data is kept for a maximum period of 24 months after the end of the contractual relationship
8. Incident notification
No matter how hard you try, no method of transmission over the Internet and no method of electronic storage is completely secure. Therefore, we cannot guarantee absolute security. If we become aware of a security breach, we will notify the users concerned so that they can take appropriate action. Our incident notification procedures take into account our legal obligations, whether at national or European level. We are committed to fully informing our customers of all matters relating to the security of their account and to providing them with all the information necessary to help them comply with their own regulatory reporting obligations.
No personal information of the user of the Best-Batteries.com site is published without the user's knowledge, exchanged, transferred, assigned or sold on any medium whatsoever to third parties. Only the hypothesis of the purchase of Best-Batteries.com and its rights would allow the transmission of this information to the potential purchaser, who would in turn be bound by the same obligation to keep and modify the data with regard to the user of the Best-Batteries.com website.
To ensure the security and confidentiality of Personal Data and Personal Health Data, Best-Batteries.com uses networks protected by standard devices such as firewalls, pseudonymization, encryption and passwords. When processing Personal Data, Best-Batteries includes all reasonable measures to protect it from loss, misuse, unauthorized access, disclosure, alteration or destruction.
9. Hypertext links "cookies" and internet tags
The Best-Batteries.com site contains a number of hypertext links to other sites, set up with the authorization of Best-Batteries.com. However, Best-Batteries.com has no possibility to check the content of the sites thus visited, and will therefore not assume any responsibility for this fact.
Unless you decide to disable cookies, you agree that the site may use them. You can deactivate these cookies at any time and free of charge from the deactivation options offered to you and recalled below, knowing that this may reduce or prevent accessibility to all or part of the Services offered by the site.
A "cookie" is a small information file sent to the User's browser and stored on the User's terminal (e. g. computer, smartphone), (hereinafter "Cookies"). This file includes information such as the User's domain name, the User's Internet service provider, the User's operating system, and the date and time of access. Cookies are not likely to damage the user's device.
Best-Batteries.com may process information about the User's visit to the Site, such as the pages visited and the searches carried out. This information allows Best-Batteries.com to improve the content of the Site, the User's navigation.
Cookies facilitate the navigation and/or provision of the services offered by the Site, the User may configure his browser so that he can decide whether or not to accept them so that Cookies are stored in the terminal or, on the contrary, that they are rejected, either systematically or according to their issuer. The User may also configure his browser software in such a way that the acceptance or rejection of Cookies is offered to him from time to time, before a Cookie is likely to be saved in his terminal. Best-Batteries.com informs the User that, in this case, not all the functionalities of its navigation software may be available. If the User refuses to accept cookies in his or her device or browser, or if the User deletes cookies registered there, the User is informed that his or her browsing and experience on the Site may be limited. This could also be the case when Best-Batteries.com or one of its service providers cannot recognize, for technical compatibility purposes, the type of browser used by the device, the language and display settings or the country from which the device appears to be connected to the Internet. If applicable, Best-Batteries.com declines all responsibility for the consequences related to the degraded operation of the Site and any services offered by Best-Batteries.com, resulting from (i) the refusal of Cookies by the User (ii) the impossibility for Best-Batteries.com to record or consult the Cookies necessary for their operation due to the User's choice. For the management of Cookies and User choices, the configuration of each browser is different. It is written in the browser's help menu, which will allow you to find out how the User can change his or her cookie preferences.
At any time, the User may choose to express and modify his or her wishes regarding Cookies. Best-Batteries.com may also use the services of external service providers to help it collect and process the information written in this section. Finally, by clicking on the icons dedicated to the social networks Twitter, Facebook, Linkedin and Google Plus on the Best-Batteries.com Site or in its mobile application and if the User has accepted the deposit of cookies by continuing his navigation on the Website or the mobile application of Best-Batteries.com, Twitter, Facebook, Linkedin and Google Plus can also deposit cookies on your devices (computer, tablet, mobile phone).
These types of cookies are only placed on your devices if you consent, by continuing to browse the Website or the Best-Batteries.com mobile application. At any time, the User may nevertheless withdraw his consent for Best-Batteries.com to deposit this type of cookie.
Article 9.2. Internet tags (“Tags”)
Best-Batteries.com may occasionally use Internet tags (also known as "tags", or action tags, one-pixel GIF, transparent GIF, invisible GIF and one-to-one GIF) and deploy them through a web analytics partner who may be located (and therefore store the corresponding information, including the User's IP address) in a foreign country.
These tags are placed both in online advertisements allowing Internet users to access the Site, and on the various pages of the Site.
This technology allows Best-Batteries.com to evaluate visitors' responses to the Site and the effectiveness of its actions (for example, the number of times a page is opened and the information consulted), as well as the use of this Site by the User.
The external service provider may collect information about visitors to the Site and other websites through these tags, compile reports on the activity of the Site for Best-Batteries.com, and provide other services related to the use of the Site and the Internet.
10. Applicable law and jurisdiction.
Any dispute related to the use of the Best-Batteries.com website is subject to French law. Except in cases where the law does not allow it, exclusive jurisdiction is conferred on the competent courts of Mende (France).